Having a hard time answering to your customer feedback?
Do you take forever to respond?
We pride ourselves on having one of the
most skilled customer care representatives. If you are
stuck in a place. You might be having a hard time in understanding one of the
services we are
offering. Or perhaps you need more details. You can easily get in touch with us
through a phone
call. If you are shy, you can also reach us through chat.
We’ll be there for you, right when you need the most — 24×7-365.
Features
Efficient customer care service can increase your profits drastically.
Ternion Solutions can help you. Try our services now!
Pricing Starts from $2 per hour
We offer one of the cheapest services to our clients. From only USD 2, you can get in touch with our staff, to get your queries satisfied.
Real Humans
Heart to heart conversation with people. We do not let the computer do the talking, as it can result in further confusions. We hire and train our staff for a more humanly connection.
Customer Support Agents
We note and keep a record of each complaint, allowing us for efficient trouble shooting in the future.
Ticket Management System
We use software to organize issues, and report key information for easier problem resolution.
Chat Sales Agents
Our agents can handle your business while you rest after a long, tiring day.
10 hours availability as per EST
Our customer care representatives are available for 10 hours. Contact them when it is feasible for you, without worrying about time.
Reporting (Daily, weekly, bi-weekly or monthly)
We are continuously updating our reports on customer feedback and complaints. It allows for efficient troubleshooting, and motivates us to keep improving.
No Cap on chat limits* (3 concurrent chats)
Ternion Solution does not burden our call representatives. 3 chats per person lets them work without pressure, while giving adequate attention to the customers.
Generate Leads
We keep one step ahead. Our customer care reps provide comprehensive reports to our clients apprising them of the situation, hence better promotions.
Savings (recruitment cost, HR Manager, Seat Cost, Overhead, Insurance, perks, taxes, etc.)
By choosing Ternion Solutions, you will eliminate a huge chunk of expenditure including recruitment cost, seat cost, insurance, plus more.
Chat Transcripts (every chat transcript email)
Transparency is key. Apart from reports, we also email the chat transcript to our clients for increased clarity.
Easy onboarding Process
You do not have to go through tedious process to get on board with Ternion Solutions. We are easily available, with easy terms and conditions for agreement. Even a new comer can understand without the need of any legal help.
Onboarding Process
Still confused? Have questions?
Contact us! Our team will help you get a clear picture of what we offer.
We believe in efficiency. Ternion solutions is adamant about providing you with the best possible services, so you can work stress free. We design our payment plans and agreements that suit our clients.
Ternion Solutions’ employees excel in their fields. We apprise them of all the details provided by your company to get a deeper understanding of your needs.
Clients can also check the quality of our team through mock calls or even chats Rigorous training has taught our employees to answer any question, regarding any part of the product.
Covid-19 has affected communications. Ternion Solutions remains efficient than ever even in these times. You want to join our family. It is only a week long process. Get in touch with us now!
How you can cut down costs
The biggest goal of any business is to maximize profits, while minimizing costs. That’s why many refrain from hiring a team of professionals to deal with customer care. Consequently, it can result in a backlash. Unhappy clients, can lead to an unhappy business. However, here is how Ternion Solutions can help you cut down on various costs.
Costs
- Hourly Rate
- Recruitment And HR
- Staff Training
- Staff Expenditure
- Ongoing Expenses
- Remunerations
- Sabbaticals
TOTAL
Direct Hire
- $20.00 per hour
- $1.40 per hour (@ 7%)
- $0.40 per hour (@ 2%)
- $7.00 per hour (@ 35%)
- $1.00 per hour (@ 5%)
- $2.40 per hour (@ 12%)
- $2.60 per hour (@ 13%)
Hire Chat Agents
- $1 per hour
- Included
- Included
- Included
- Included
- Included
- Included
TESTIMONIALS
Chloe Decker
Molly Michael
Dean Casey
Blanche Fields
Get in Touch
Still confused? Still thinking? How about you fill the form below and we will connect with you. We will answer your queries. Help you take the first step towards an ever growing business, with an immaculate customer care service.
PHONE NUMBER
(877-736-5614)
LOCATION
3901 NW 79th Ave
Suite# 245-1804
Miami, FL 3316
